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Institutional Capacity Assessment

City of Myrtle Beach

tourism dependentcitycouncil managerDillon's RuleSC
As of 2026-04-10 · high confidence
cluster · SystematizationDoes this label land? 5-min feedback →
·

Population

36K

Total Budget

$361M

Budget / capita

$10,019

Budget / sq mi

$13.9M

Form of Govt

council manager

Legal Regime

Dillon's Rule

Systematization · Primary constraint

A city of 36,000 permanent residents engineering government for 18+ million annual visitors, under Dillon's Rule constraints that require SC General Assembly approval for any new revenue instruments. The first-ever Chief Innovation Officer (hired 2022) and Living Lab program represent genuine innovation ambition that structurally outpaces the city's institutional infrastructure.

View South Carolina full profile →
Legal regimeDillon's Rule — acts only with explicit state authorizationPreemptionLegislative Moderate · Structural Moderate — Act 388 (assessment caps + reassessment limits)Key constraintModified Dillon's Rule — 1975 Home Rule Act granted some autonomy but 1997 Fiscal Authority Act re-restricted revenue creation

Innovation assets, the full constraint list, and state signals are on the South Carolina profile.

01

Governance Architecture

Form of governmentcouncil-manager
Legal regimeDillon's Rule
Council / commission size7
Term limitsNo
Chief executiveMark Kruea (2026)

Key veto points

  • Dillon's Rule: new taxes or revenue instruments require SC General Assembly approval
  • Tourism Development Fee revenue mandated 80% for marketing by state law — cannot redirect
  • Horry County controls county-wide hospitality fee and accommodations tax
  • New mayor (sworn Jan 2026) reversed predecessor's traffic and branding initiatives immediately

Council-manager form enables administrative directives without mayoral approval — strong foundation for operational innovation.

02

Workforce Structure

Total FTE900
FTE per 1,000 residents25.0
UnionizedNo
Collective bargaininglimited
Right-to-work stateYes
Vacancy rateNot available

Limited collective bargaining — some workforce flexibility, but must navigate state labor law constraints.

03

Fiscal Architecture

Total budget$361M
Budget per capita$10,019
Bond rating (Moody's / S&P / Fitch) / /
Structural deficitNo
GFOA Budget Award
GFOA ACFR Award

Revenue structure

Property taxSales taxTourism tax

State constraints

  • Dillon's Rule — cannot create new revenue instruments without SC General Assembly approval
  • Tourism Development Fee restricted to 80% marketing + 20% capital by state law
  • SC balanced budget requirement — no deficit spending
  • All fiscal innovation must navigate Columbia's General Assembly

No public bond ratings identified — limits access to capital markets at favorable rates.

04

Scale & Complexity

Population36K
Entity typecity
Area (sq mi)26
Departments12
StateSC

Archetype

tourism dependent

At this scale, staff bandwidth is the constraint — every innovation initiative competes with core service delivery for the same small team.

05

External Environment

State preemption riskhigh
Federal funding dependencylow
Anchor dependency~78% of economy

Climate risks

hurricanesea level risecoastal floodingstorm surge

Anchor institutions

  • Tourism industry (18.2M visitors in 2024, 75-80% of economic base)
  • Coastal Carolina University (11,881 enrollment, Carnegie Community Engagement 2026)
  • Horry County Government (2,500+ employees, adjacent jurisdiction)

High state preemption risk means local innovation wins can be reversed by state legislation — build coalitions and document outcomes for defense.

06

Innovation Assets

CIO / CTO presentHoward Waldie IV
Open data portalNo
What Works CitiesNo
Civic innovation engagementnone
311 systemNo
Performance dashboardNo
AI governance policyNo
Innovation marker count1 / 7

Minimal innovation infrastructure — begin with the highest-leverage, lowest-cost first step.

The full array of reform & innovation work, placed by work area and time horizon. Empty work areas are a finding, not a blank.

4 initiatives across 3 of 11 work areas · 8 with no tracked initiatives

Work areaH1 · nowH2 · nextH3 · later
Fiscal & procurementcoverage gap
Workforce & talentcoverage gap
Digital services
Data & evidence
Resident engagementcoverage gap
Infrastructure & mobilitycoverage gap
Health & safetycoverage gap
Housingcoverage gap
Climate & resiliencecoverage gap
Governance & coordination
Economic developmentcoverage gap

The reform & innovation portfolio the diagnostic tracks — not the jurisdiction’s entire operation. Empty work areas are shown as coverage gaps, not omissions. Click an initiative for its source.

Resident Feedback Loop

Operational responsiveness

Can residents shape decisions — and hear back?

Intake only3 / 7 capabilities

No structured loop

Intake only

Responsive

Closed-loop

Co-productive

Formal public commentDigital engagement platform · Polco (Smart Cities Living Lab pilot); Resonus 'Ripple'Resident satisfaction surveyResident advisory bodiesResponse commitment / SLACloses the loop (reports back)Participatory budgeting

Collects resident input but without a systematic response. Polco is a pilot via the Smart Cities Living Lab; planning surveys are open Google Forms (not representative).

cityofmyrtlebeach.com boards_and_committees; Smart Cities Living Lab (Polco pilot, Aug 2024)

Community Context

Beyond institutional capacity

Demographic, fiscal, and economic signals shaping reform options

Poverty rate

17.0%

Moderate

Median household income

$47K

Near national avg

Cost of living

92 (US=100)

Below US avg

Annual visitors

18.0M

Tourism economy

Structural PeerSame constraints
#1SD

City of Aberdeen

Anchor-Dependent

71

match score

Pop. 28K · council manager · college centric

City of Aberdeen matches City of Myrtle Beach's council manager governance and operates at comparable scale, which means veto points, executive authority, and reform sequencing line up closely.

Same form of government (council manager)
Both Dillon's Rule
Very similar population scale
Learning Partner1–3 steps ahead
#2VA

City of Virginia Beach

Systematization

66

match score

Pop. 456K · council manager · tourism dependent

City of Virginia Beach operates inside City of Myrtle Beach's same tourism dependent context, and has stood up a sustained open data portal and operationalized a public performance dashboard. Its experience is transferable precisely because the underlying constraints are the same.

Same archetype (tourism dependent)
Same form of government (council manager)
Both Dillon's Rule

What to copy

City of Virginia Beach operates inside City of Myrtle Beach's same tourism dependent context, and has stood up a sustained open data portal and operationalized a public performance dashboard. Its experience is transferable precisely because the underlying constraints are the same.

Learning Partner1–3 steps ahead
#3SC

City of Columbia

Systematization

63

match score

Pop. 136K · council manager · state capital

City of Columbia shares City of Myrtle Beach's structural backbone — council manager governance and comparable scale, and has stood up a sustained open data portal and worked through Bloomberg's CLI engagement to systematize innovation. Its experience is transferable precisely because the underlying constraints are the same.

Same form of government (council manager)
Both Dillon's Rule

What to copy

City of Columbia shares City of Myrtle Beach's structural backbone — council manager governance and comparable scale, and has stood up a sustained open data portal and worked through Bloomberg's CLI engagement to systematize innovation. Its experience is transferable precisely because the underlying constraints are the same.

trace one pressure end-to-endOpen ▸

Pick a pressure to trace its chain — the factor, the pathways that address it, and the mission it feeds. Opt-in; the full profile above is unchanged.

Pressure

Anchor-dependent economy (tourism dependent)

Pathways addressing it

  • Next

    Participatory Governance

    Building structured resident engagement and community-benefit negotiation capacity — directly addressing Anchor-dependent economy (tourism dependent). Myrtle Beach brings professional council-manager management and an established CIO/innovation office, with a budget of $10,019/resident and $13.9M/sq mi to this work.

  • Next

    University AI Partnership

    Converting anchor-institution research capacity into municipal AI and analytics capability — directly addressing Anchor-dependent economy (tourism dependent). Myrtle Beach brings professional council-manager management and an established CIO/innovation office, with a budget of $10,019/resident and $13.9M/sq mi to this work.

Feeds the mission

civil service capacity deficit — initiatives selected for talent acquisition, retention, and institutional muscle building (Cluster B default — no specific archetype keyword detected).

Sequenced against City of Myrtle Beach’s binding-constraint stack and fiscal capacity — not a generic cluster template.

1

Participatory Governance

Sequence nextmedium complexityH2+
AddressesAnchor-dependent economy (tourism dependent)

Engaging residents in meaningful decision-making — not just commenting on pre-made decisions, but co-creating policy, budgets, and services. Draws on participatory budgeting (PBNYC model), citizens' assemblies (Irish model abroad; Lexington-Fayette UCG's March 2026 assembly as the first US fully locally-organized case), and deliberative democracy methods.

Why this fits City of Myrtle Beach

Building structured resident engagement and community-benefit negotiation capacity — directly addressing Anchor-dependent economy (tourism dependent). Myrtle Beach brings professional council-manager management and an established CIO/innovation office, with a budget of $10,019/resident and $13.9M/sq mi to this work.

Sequence next. Sequence once core innovation capacity (data, staff, tooling) is in place.

Example solutions

  • Participatory Budgeting Project (PBNYC model)
  • Pol.is (online deliberation platform)
  • Citizens' Assemblies (Irish model)

Key organizations

  • Participatory Budgeting Project
  • Deliberative Democracy Consortium
  • National Civic League
2

University AI Partnership

Sequence nexthigh complexityH2+
AddressesAnchor-dependent economy (tourism dependent)

Treating a university-affiliated AI lab as a municipal asset class — partnering with R1/R2 research universities, community colleges, or HBCUs to access AI capacity, governance expertise, and applied research capability that municipalities can rarely build in-house. Draws on the ALT framework (Adaptable, Localized, Transparent) introduced by Kleiman, Gordon, and Garcia, and the case studies catalogued in 'The AI Lab Next Door' (New America 2026).

Why this fits City of Myrtle Beach

Converting anchor-institution research capacity into municipal AI and analytics capability — directly addressing Anchor-dependent economy (tourism dependent). Myrtle Beach brings professional council-manager management and an established CIO/innovation office, with a budget of $10,019/resident and $13.9M/sq mi to this work.

Sequence next. Sequence once core innovation capacity (data, staff, tooling) is in place.

Example solutions

  • ALT (Adaptable, Localized, Transparent) framework adoption (Kleiman/Gordon/Garcia, New America 2026)
  • Embedded municipal-AI residencies (graduate students placed in city agencies)
  • Joint AI ethics review boards (city + university)

Key organizations

  • New America (Open Technology Institute; RethinkAI)
  • Stanford Institute for Human-Centered AI (HAI) — municipal partnerships portfolio
  • MIT GOV/LAB (research on government adoption of AI)
3

Evidence-Based Policymaking

Sequence nextmedium complexityH2 — Scale Out
Addressessystematizing isolated pockets of innovation

Using data, research, and rigorous evaluation to inform government decisions — from budget allocations to program design. The What Works Cities methodology is the primary framework, drawing on Results for America's Invest in What Works Standard.

Why this fits City of Myrtle Beach

Using data and evaluation to steer spending toward what works — directly addressing systematizing isolated pockets of innovation. Myrtle Beach brings professional council-manager management and an established CIO/innovation office, with a budget of $10,019/resident and $13.9M/sq mi to this work.

Sequence next. Sequence once core innovation capacity (data, staff, tooling) is in place.

Example solutions

  • What Works Cities certification framework
  • Results for America Invest in What Works Standard
  • Civis Analytics (data infrastructure)

Key organizations

  • Bloomberg Philanthropies What Works Cities
  • Results for America
  • Urban Institute

Starter AIM — Ambitious Impactful Mission

By 2031, City of Myrtle Beach will engage 10% of residents in meaningful budget and policy decisions annually through structured deliberative processes for permanent residents and the 18M+ annual visitors, through Participatory Governance and University AI Partnership, building on CIO Howard Waldie IV's leadership.

A starter mission statement · 7 criteria: forward-looking, strategic, measurable, collaborative, relevant, large-scale, time-bound

Starter Portfolio — Three Horizons

H1 — Quick Win

Open Data Portal Launch

H2 — Medium Term

What Works Cities Certification

H2 — Medium Term

Innovation Team (i-team) Formation

Show the full mission plan — rationale, initiative detail, aligned funders, delivery

What this AIM addresses on the binding constraint

civil service capacity deficit — initiatives selected for talent acquisition, retention, and institutional muscle building (Cluster B default — no specific archetype keyword detected).

Counterfactual — if not pursued

Without intervention, the city's institutional capacity drift continues — innovation infrastructure stays brittle, vendor relationships entrench, and the gap between aspiration and delivery widens.

Initiative Detail

H1 — Quick Win

Open Data Portal Launch

Launch a public open data portal with 50+ datasets from Finance, Planning, and Public Works within 6 months.

Theory of change

Portal goes live with starter datasets → civic-tech ecosystem + journalists begin querying → city builds muscle for ongoing publication → eventual foundation for performance management + WWC.

Fiscal logic

Portal infrastructure ~$100-300K annual (Socrata/ArcGIS Hub). Returns via reduced FOIA processing + civic-tech ecosystem development.

H2- absorption risk

Portal becomes a directory of stale PDF reports; data quality erodes silently because no one owns upkeep.

H2 — Medium Term

What Works Cities Certification

Pursue WWC certification by systematizing data practices, establishing a performance management office, and publishing a resident-facing dashboard.

Theory of change

Certification process → systematized data practices + performance management office → evidence-driven budget reallocation → measurable resident outcomes.

Fiscal logic

Certification process funded by Bloomberg; internal cost via PM office staffing (~$500K-$1M annual). Returns through evidence-driven reallocation.

H2- absorption risk

Certification achieved but practices don't outlive the certification cycle; performance office staffed but not influential on actual decisions.

H2 — Medium Term

Innovation Team (i-team) Formation

Establish a 4-person embedded i-team in the City Manager's office to run discovery sprints on the top three service delivery problems.

Theory of change

Embedded i-team in Manager's office → rapid discovery sprints on top problems → tested prototypes adopted by agencies → durable problem-solving culture.

Fiscal logic

Annual cost ~$600K-$1M (often co-funded by Bloomberg in early years). Returns via shorter time-to-improvement on selected problems.

H2- absorption risk

i-team produces good prototypes that agencies don't operationalize; ends when Bloomberg co-funding sunsets.

Aligned Funders

  • participatory governance

    Hewlett Foundation

    Major democratic-infrastructure funder; deliberative democracy portfolio.

  • participatory governance

    Knight Foundation

    Informed and engaged communities mission alignment.

  • participatory governance

    Recoding America Fund

    Civil-service-modernization and test-and-learn focus areas create surface area.

  • university ai partnership

    Knight Foundation

    Long-running anchor-institution and informed-communities portfolio; multiple Knight cities have university partnerships in scope.

  • university ai partnership

    Recoding America Fund

    $120M six-year pooled fund focused on purpose-fit digital infrastructure — university partnerships are within scope.

  • university ai partnership

    Sloan Foundation

    Civic Science and Technology Center program funds applied-research-to-practice translation.

Recommended Delivery Routines

  • Stocktake Review — biweekly City Manager review of initiative milestones
  • Problem Definition Sprint — quarterly deep-dive on top constraint
  • Council Delivery Briefing — monthly written update to governing body

Scaling Strategy

Scale Out

Cluster B governments have proven models in pockets. The priority is replicating what works across departments and neighborhoods. Three Horizons H2: apply innovations developed elsewhere to your context.

This is a living diagnostic. Spot something wrong or out of date? Suggest a sourced edit, or add context for other public innovators. Contributions are reviewed before they go live — sourced corrections are applied to the underlying data, improving it over time.

Data as of 2026-04-10 · high confidence

The Civic Infrastructure Diagnostic Framework’s structural elements — the four cluster labels, the six capacity dimensions, and the binding-constraint framing — are licensed under CC BY 4.0. Anyone may use or adapt them with attribution. Tool implementation and full article text © 2026 JTV Advisory LLC.